54 lines
1.6 KiB
TypeScript
54 lines
1.6 KiB
TypeScript
import callAPI from "../caller/config";
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export async function getStatsReport() {
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return await callAPI.get("/report/stats").then((res) => res.data);
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}
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export async function getDepartmentReport() {
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return await callAPI.get("/report/departments").then((res) => res.data);
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}
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export async function getAgentPerformance() {
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return await callAPI.get("/report/agents").then((res) => res.data);
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}
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export async function getAvgResolutionTime() {
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return await callAPI.get("/report/avg-resolution").then((res) => res.data);
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}
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export async function getCriticalTickets() {
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return await callAPI.get("/report/critical").then((res) => res.data);
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}
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export async function getTicketsTrend(params: any) {
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return await callAPI.get("/report/trend", { params }).then((res) => res.data);
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}
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export async function getClosureRate() {
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return await callAPI.get("/report/closure-rate").then((res) => res.data);
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}
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export async function getSlaBreach() {
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return await callAPI.get("/report/sla").then((res) => res.data);
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}
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export async function getAgingReport() {
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return await callAPI.get("/report/aging").then((res) => res.data);
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}
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export async function getAgentEfficiency() {
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return await callAPI.get("/report/agent-efficiency").then((res) => res.data);
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}
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export async function getDepartmentLoad() {
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return await callAPI.get("/report/department-load").then((res) => res.data);
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}
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export async function getKpiReport() {
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return await callAPI.get("/report/kpi").then((res) => res.data);
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}
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export async function getPredictionReport() {
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return await callAPI.get("/report/prediction").then((res) => res.data);
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}
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