first commit

services/hooks/department.hook.ts

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+import { useQuery } from "@tanstack/react-query";
+import { getDepartments } from "../api/department.api";
+
+export const useGetAllDepartments = () => {
+  return useQuery({
+    // قرار دادن پارامترها در queryKey باعث می‌شود با تغییر هر کدام، کش باطل و درخواست جدید ارسال شود
+    queryKey: ['get-all-tickets'], 
+    queryFn: () => getDepartments(),
+    retry: false,
+    refetchOnWindowFocus: false,
+  });
+};

services/hooks/report.hook.ts

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+import { useMutation } from "@tanstack/react-query";
+import * as api from "../api/report.api";
+
+// هوک‌های Mutation برای دریافت گزارش‌ها به صورت دستی (On-Demand)
+
+export const useMutateStatsReport = () => useMutation({ mutationFn: api.getStatsReport });
+
+export const useMutateDepartmentReport = () => useMutation({ mutationFn: api.getDepartmentReport });
+
+export const useMutateAgentPerformance = () => useMutation({ mutationFn: api.getAgentPerformance });
+
+export const useMutateAvgResolutionTime = () => useMutation({ mutationFn: api.getAvgResolutionTime });
+
+export const useMutateCriticalTickets = () => useMutation({ mutationFn: api.getCriticalTickets });
+
+export const useMutateTicketsTrend = () => useMutation({ mutationFn: (params: any) => api.getTicketsTrend(params) });
+
+export const useMutateClosureRate = () => useMutation({ mutationFn: api.getClosureRate });
+
+export const useMutateSlaBreach = () => useMutation({ mutationFn: api.getSlaBreach });
+
+export const useMutateAgingReport = () => useMutation({ mutationFn: api.getAgingReport });
+
+export const useMutateAgentEfficiency = () => useMutation({ mutationFn: api.getAgentEfficiency });
+
+export const useMutateDepartmentLoad = () => useMutation({ mutationFn: api.getDepartmentLoad });
+
+export const useMutateKpiReport = () => useMutation({ mutationFn: api.getKpiReport });
+
+export const useMutatePredictionReport = () => useMutation({ mutationFn: api.getPredictionReport });

services/hooks/ticket.hook.ts

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+import { useMutation, useQuery } from "@tanstack/react-query";
+import { getAllTickets, getAllTicketsExport, removeTicket } from "../api/ticket.api";
+
+export const useGetAllTickets = (params: {
+  page: number;
+  departmentId?: string;
+  priority?: string;
+  status?: string;
+}) => {
+  return useQuery({
+    // قرار دادن پارامترها در queryKey باعث می‌شود با تغییر هر کدام، کش باطل و درخواست جدید ارسال شود
+    queryKey: ["get-all-tickets", params],
+    queryFn: () => getAllTickets(params),
+    retry: false,
+    refetchOnWindowFocus: false,
+  });
+};
+
+export const useRemoveTicket = () => useMutation({mutationFn:removeTicket})
+export const useGetAllTicketsExport = () => useMutation({mutationFn:getAllTicketsExport})

services/hooks/users.hook.ts

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+import { useQuery } from "@tanstack/react-query";
+import { getUsers } from "../api/users.api";
+
+export const useGetAllUsers = () =>
+  useQuery({
+    queryKey: ["get-all-users"],
+    queryFn: getUsers,
+  });